Returns & Exchanges
We stand behind our gear with a 100% satisfaction guarantee. If your Pnuma Outdoors apparel doesn't meet your expectations, you can return or exchange it within 30 days of purchase provided it is in new, unworn condition with original tags.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
- 2.Pack Your Gear
Place the items securely in their original packaging, ensuring all hangtags and labels are still attached.
- 3.Print and Attach Label
Download and print your prepaid shipping label from the portal and affix it to the outside of your package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, we will issue your refund or ship your exchange.